Pet insurance is not like car insurance, it is incredibly likely that you will need to make a claim for you pet throughout their lifetime. This is why it's so important to choose a pet insurance policy that offers the level of cover that you would need to cover treatment costs for your pet if they … [Read more...] about Assessing your pet insurance policy
Managing the cost of veterinary care
In light of the recent CMA report regarding veterinary pricing, we wanted to address some of the key points and how they could affect you as our client. The CMA raised questions about the transparency of pricing, the cost of medication and the breadth of options offered to clients for various … [Read more...] about Managing the cost of veterinary care
How to become a vet nurse
As a veterinary nurse training practice, we often respond to enquiries about training opportunities, how to get into the industry and how to become a veterinary nurse. Below we have listed some of the commonly asked questions and answered them, to clarify the process and how it works if you would … [Read more...] about How to become a vet nurse
Complaints
Help us to improve our service to you and your animals As a practice we pride ourselves on providing an excellent service to you and your animals. We do, however, realise that occasionally our service may not fully meet your expectations. In order to maintain a high standard of service we want to … [Read more...] about Complaints
Insurance for Puppies and Kittens
Pet health insurance may be the last thing on your mind when you pick up a new pet, but ensuring there is a plan in place to cover the cost of their treatment should they need it is an important part of being a pet owner. From allergies to major surgery, a good insurance policy means you can make … [Read more...] about Insurance for Puppies and Kittens
Insurance for Older Pets
If you have an older pet which is not currently insured, you may think that they would not be eligible for cover or that at their age insurance would not be worthwhile due to prohibitive premium prices. However, older pets are much more likely to need treatment for illness; the last years of their … [Read more...] about Insurance for Older Pets
Insurance for Pets Aged 1-8
Whether you have just picked up a new slightly older pet or have had them for years but never had pet health insurance, it is never too late to start a new policy. From allergies to major surgery, a good insurance policy means you can make the most of modern veterinary care without the barrier of … [Read more...] about Insurance for Pets Aged 1-8
Insurance for Rescue Pets
There are thousands of abandoned pets in need of loving homes across the country, adopting one can be incredibly rewarding. If you have decided to add a new addition from a rescue centre to your family, one consideration to make is taking out insurance to help towards their healthcare. What are … [Read more...] about Insurance for Rescue Pets
How To Make An Insurance Claim
I have insurance, how do I make a claim? All pet insurance companies handle claims differently, some can be handled entirely online, some require a paper form and some require you to contact your insurance company to start the claim initially. It is best to contact your insurer first to find out … [Read more...] about How To Make An Insurance Claim
Dispensing and Requesting Medication
How do I order prescription medication for my pet? You can call 01435 864422 or use our online service here to order medications. Our reception team will put in a request for your pet's required medications and a vet will dispense them. Reception staff and nurses are not permitted to dispense … [Read more...] about Dispensing and Requesting Medication
