Heathfield Vets

Quality Care With A Friendly Face

01435 864422

Heathfield East Sussex TN21 8AD

01435 864422

Heathfield East Sussex TN21 8AD

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Emergencies

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Emergency cover 6am to 10pm - for all registered pets

We provide most of our own emergency service through our hybrid emergency service provision. This hybrid system means that the emergency service is shared between our own team of dedicated vets and veterinary nurses, and the team at VetsNow in Eastbourne or Tunbridge Wells

Our vets and nurses provide our emergency service for all emergency calls between 6am and 10pm, which is approximately 85-90% of our total number of emergency call outs (not including those that come in during our usual opening hours).

We know how important it is to have the friendly face of one of our vets there to help you at a time that is often very stressful.

Between 10pm and 6am, we use the specialised services of VetsNow in Eastbourne and Tunbridge Wells to provide our out of hours emergency service.

If you need us outside of our normal working hours, please call our usual number 01435 864422. 

Before 10pm or after 6am, our phone answering service will take the message and pass it to the duty vet who will then call you back.

Between 10pm and 6am, your call will be put straight through to the team at VetsNow who will then provide your pet’s care.

We recommend saving our number in your phone, so you have it there when you need us.

We would appreciate your understanding that we are a pay at the time practice, and this includes emergencies, and any treatment sought at VetsNow needs to be settled as per their terms and conditions. Your vet will discuss the recommended treatment or procedure with you, together with giving an estimate of costs.

We always recommend using the out of hours emergency service of your usual vets, as they will often have arrangements regarding data and clinical history transfer, so that your pet can get the continuity of care they need.

Our Services

Register your pet online

When you join the Heathfield Vets family, you have access to all our services and top quality care.

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In An Emergency

  • Contact your vet practice for advice
  • Stay calm, however worried you are; this will help your pet
  • Prioritise your own safety – remember that even the friendliest animals can bite or become aggressive, when they are in shock or pain
  • Consult your GP if you are bitten or scratched
  • Don’t take unnecessary risks, time can be critical – seek advice as soon as possible

Heathfield Vets-emergencies

Heathfield Vets - Emergencies

Heathfield vets - rcvs-accredited-practice-logo

Full emergency service 6 am to 10 pm for all pets under our care

Contact

      • 01435 864 422
    • vets@heathfieldvets.co.uk
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    • Chimneys
      Hailsham Road, Heathfield
      East Sussex, TN21 8AD

Opening Hours

Appointments
Mon-Fri 9.00am – 12.15pm
2.00pm – 6.00pm
Sat 9.00am – 10.45am
Reception
Mon-Fri 8.30am – 6.00pm
Sat 8.30am – 11.00am

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  • Home
  • Your Vets
    • Meet the Team
    • Testimonials
    • About Heathfield Vets
    • Careers and Vacancies
  • Your Pets
    • Repeat Prescriptions and Food
    • Register Online
    • Platinum Pet Club
    • Pay Online
    • Services
    • Insurance Claims
    • Pet Advice Centre
  • Book Now
  • Emergencies
  • Referrals
    • Professional Referrals
    • Self Referral
  • News
  • Contact
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