Services tour

We know just how important it is to have a friendly face to guide you through the stress and difficulty of an emergency so our own team of vets and nurses provide a 24/7 emergency service, even on bank holidays, here at the practice.

You have access to our vast range of services and the most modern medical techniques at all times of day, as well as the reassurance that our out of hours provision is the same high standard as our service during the day.

While we do everything we can to ensure that our team of vets and nurses are able to provide you and your pet with the care that you need, sometimes we will refer you to a specialist.

We do all we can to make this as straightforward for you as possible.
Sometimes we are able to invite the specialist to conduct their examination here at the practice, so that your pet can visit them in a familiar environment. Otherwise, we have links with exceptional specialists that uphold the same values that we do, including a belief in delivering the best standard of care possible.

In these cases, we ease the process by making the necessary contact and arrangements with the specialist. This is vet to vet, to make sure that all the pertinent information is passed on. Then we send over any documentation needed, and make arrangements for the specialist to contact you to arrange an appointment.

If it is an emergency referral, we will often arrange the appointment on your behalf so that you can concentrate on making the journey to the specialist centre, so that by the time you arrive, the specialist is ready for you.

Do you have a new canine companion? We offer puppy parties to all our clients with pups that have had their first vaccine and are aged under 18 weeks old.

It is an opportunity for them to socialise and learn those all important interaction skills and for you to ask all the questions you want about having a new member of the family.

It is a socialisation and educational course, to give them the very best start in life!

If you are traveling or moving abroad and want to take your pet they are likely to need a pet passport or other documentation to allow them to go with you.

So they can share in your adventure we offer Travel Clinics to advise you on the steps you need to take, perform the required medical examination, administer any vaccinations they need, perform any blood tests necessary and to provide the appropriate parasite prevention medications (against parasites such as fleas, ticks, worms, sandflies etc) so they are protected against any nasty parasites or diseases they may encounter while abroad.

We can then provide the necessary documentation and passport. This means you can travel with your pet with peace of mind!

Our highly-trained nursing team offer their own clinics alongside those run by the vet. They are a great source of support if your pet has an ongoing health condition, or if you’d like to have a chat about some of the specifics of pet care.

Our Nurses offer:

Weight clinics – if you are worried your pet may be under- or overweight then these clinics are for you. Our nurses can take you through how to tell when your pet is carrying too much or too little weight, as well as assess their dietary consumption, exercise and other lifestyle aspects to help them lead their healthiest possible life.

Dental clinics – if you need advice on how to get your pet used to having their teeth brushed regularly, and how to spot the signs that something may not be right with their teeth, this is the nurse clinic for you!

Nail clipping – some pets aren’t able to wear their nails down quickly enough, and if they grow too long they can curve around and puncture the underside of the pads of their feet. If you notice their nails are getting a bit long, you can book in for a nurse to clip them for you. Especially handy if you are not able to do them yourself at home, or if you need an extra pair of hands to help!

Neutering clinics – we always recommend neutering for its health benefits if you don’t plan to breed your pet, so these clinics are a great opportunity to talk to the nurse about the neutering options, the right time to do it and to answer any questions you may have before your pet undergoes the surgery. It is also a chance to introduce your pet to one of the friendly faces that will look after them while they are in the hospital with us.

Puppy and kitten clinics – have you just got a new pet, and you want the chance to have a chat about caring for them, their development or other aspects of having a new furry family member? Our puppy and kitten clinics (and baby bunny clinics too!) are the perfect chance to do this. Usually these take place about 6 months after their 2ndvaccination, as this is an ideal time to have a chat about what comes next.

Chronic condition clinics – these clinics are ideal if your pet has an ongoing condition, such as renal problems, diabetes etc. If you are having trouble administering medication, or you just want a relaxed atmosphere where you can discuss the difficulties of having a pet with a chronic condition, a clinic with one of our nurses is ideal. They can help you with any questions you may have, and provide additional support in between your vet visits.